To better address the needs in the current societal context, it is imperative that the needs emerge through the interactions with the various stakeholders in the society. Thus, SONNETS approach aims at eliciting societal needs and trends through an active engagement with the societal actors: stakeholders external to the public sector (citizens and businesses) as well as internal ones (civil servants).
During the project lifecycle, the SONNETS consortium has conducted a detailed investigation of the needs of each stakeholder associated with the public sector and then identified the specific innovation requirements and actions that public sector could implement to adequately meet those needs.
- As a result of the desk research and interviews, a first list of 53 needs was produced by the SONNETS consortium.
- In a second phase, this list was filtered by the SONNETS Experts Committe and reduced to 28 needs, which can be consulted here.
- Finally, and as part of the collaborative approach of the project, the reduced list was validated by the SONNETS stakeholders, from which 12 needs are demonstrated to be the most signficant among them.