SONNETS issues a policy brief informing policy makers about necessary research needs to transform the public sector in an efficient and citizen-friendly service, a research brief to inform researchers about research needs and a technology brief to inform representatives of the public sector about emerging ICT technologies and their impact on their day-to-day work.

Recommendation 01: Artificial Intelligence and bots for Access to public sector information
Recommendation 02: Augmented Reality for Experiential education and training
Recommendation 03: Big Data & Data Analytics for Inclusive well-being and health
Recommendation 04: Biometrics for Faster and transparent access to public sector services
Recommendation 05: Blockchain technology for faster and transparent access to public sector services
Recommendation 06: Cloud Computing for faster and transparent access to public sector services
Recommendation 07: e-Identities (and e-Signatures) for digitization
Recommendation 08: Internet of Things (IoT) for Inclusive well-being and health
Recommendation 09: Machine Learning for Inclusive well-being and health
Recommendation 10: Natural Language Processing for Digitization
Recommendation 11: Wearables for Inclusive well-being and health
Recommendation 12: Virtual Reality for Experiential education and training
Recommendation 13: API Economy for faster and transparent access to PS services
Recommendation 14: Crowdsourcing for civil servants as a community of change
Recommendation 15: Digitalization to increase resource productivity
Recommendation 16: eParticipation for participative access to public sector services
Recommendation 17: Gamification for employee remuneration and incentives
Recommendation 18: Mobile devices for faster and transparent access to PS services
Recommendation 19: Open Data for entrepreneurial and start-up culture
Recommendation 20: Personalization for inclusive well-being and health
Recommendation 21: Policy Making 2.0 for civil servants as a community of change
Recommendation 22: Smart Workplace for talent acquisition and retention
Recommendation 23: Social Media for participate access to public sector services